Privacy Policy

Last updated: September 30, 2026

RETROKINGZ (“we”, “us”) runs the retrokingz.com marketplace and the RETROKINGZ mobile app. This policy explains in plain language what information we collect, why we collect it, and how to contact us about it.

What we collect

  • Account info: your email address and any profile details you provide when you sign up or sign in.
  • Orders: what you bought, shipping details, and payment status. Card payments are processed by Stripe — we never see or store your full card number.
  • Marketplace listings: the photos, descriptions, and prices you publish as a seller, plus buyer/seller messages tied to a transaction.
  • Push tokens: when you use the mobile app, we store an Expo push token and your device type (for example “iOS” or “Android”) so we can send you order, sale, and shipment updates. One token per account; signing in on a new device replaces the old one.
  • Usage basics: pages viewed and actions taken, used to keep the service running and to spot fraud or abuse.

Why we collect it

  • To fulfill your orders and run the marketplace (including the 7% service fee accounting).
  • To send you the notifications you asked for: order confirmations, sale alerts, shipment and concierge updates.
  • To prevent fraud, resolve disputes, and keep accounts secure.
  • To answer support requests.

We do not sell your personal information. We share it only with the services needed to operate the store: our payment processor (Stripe), our database and authentication provider (Supabase), and Expo’s push notification service (which delivers the push messages to your device).

Push notifications

Push updates are tied to your account activity — purchases, sales, shipments, and concierge requests. Every push is also saved to your in-app Live Inbox so you can re-read it later. You can turn pushes off any time in your device settings; your inbox history stays available in the app.

Your choices

You can ask us to correct, export, or delete your personal information at any time by contacting support. Deleting your account removes your profile, push token, and inbox history; order records needed for tax and accounting are kept as required by law.

Sales policy

All merchandise sales are final. Premium subscriptions may be refunded within 72 hours of purchase. See our returns page for the full policy.

Contact us

Questions about this policy or your data: support@retrokingz.com, Monday–Friday, 9AM–9PM EST.

If we change this policy in a meaningful way, we will post the new version here and update the date above.